Premier Client Support

My energy advisors are top-notch representatives of Tradition Energy. We have grown to view them as actual employees of our organization. The relationship has become one of trust and respect.

Both advisors we work with have done a fabulous job supporting and managing our multiple locations. They have also invested considerable time sharing knowledge and insight of the industry, providing supplier options, made recommendations, and assisted with contract negotiations. They have set the standard!

The team at Tradition is extremely helpful. They always respond immediately to our emails, requests are handled as soon as possible, and the renewal presentations are very detailed.

Our Energy Advisor has always been on top of things as our first line of communication. He and the team at Tradition Energy are a tremendous asset and partner to us.

I’ve really enjoyed working with Tradition Energy. I appreciate their diligence, follow-up, and expertise in helping us navigate our utility needs in open markets. I also value the updates and resources Tradition provides—they’re always helpful and informative.

Tradition Energy staff have been knowledgeable, courteous, and helpful. They respond promptly to questions and requests, and consistently provide useful information and services. Tradition is especially helpful to reference when staff members have questions regarding the technical ins and outs of the energy sector. Our experience has been extremely positive overall!

The individuals we deal with at Tradition are extremely responsive and helpful anytime we have questions or issues!

We thoroughly appreciate the personal service received each time we price our commodities. The insight provided by Tradition was extremely helpful as we moved through our budget process. Tradition staff are always professional, responsive, and patient with each engagement. It is all greatly appreciated!

The Tradition team took the time to listen to our energy priorities, and provided tailored options that aligned with them. They compared and contrasted markets for us, while also educating us on a new one. It’s obvious that customer focus is important at Tradition Energy!

Our Energy Advisor always goes above and beyond when communicating with us, ensuring information is shared clearly and in a timely manner. Solid and valuable recommendations are consistently provided by her. Additionally, their leadership team has introduced us to an incredible connection, affording us the benefit of their network and market knowledge. We are collectively grateful for the relationship and business with Tradition Energy!

Looking back at this year’s accomplishments for our facility, it’s impressive to see the tremendous value Tradition has delivered. Thanks to your efforts, we’ve eliminated taxes, reduced electricity costs compared to our previous contract, and leveraged legislative credits, with past and future tax recoveries totaling over $300,000. Your team’s dedication and expertise are invaluable, and I truly appreciate all that Tradition has done for us. Keep up the great work – together, we’re on an exciting path of growth!

Our Energy Advsior is a true asset to Tradition Energy and her professionalism and knowledge of the industry are nothing short of the best!

I have been very happy with the service I get from my energy advisor over the past 7 years and always appreciate the proactive measures.

The team we have had the pleasure to work with has been absolutely fantastic.

My Energy Advisor had me sold on Tradition Energy during my initial reach-out. Their attentiveness to not only our company but also our 5000 employees was over the top! Energy deregulation is new to Lubbock, and the learning curve was huge. They were timely in answering all of my questions, assisting me in preparations to present to our Board of Managers, creating an educational video for our staff, and working closely with our legal team to ensure we were prepared to lock in as soon as the opportunity came. Lubbock had multiple delays which pushed out our timeline, but I was never worried because they kept me in the loop on all the happenings in the market. I have referred Tradition Energy to many others, and they too are extremely pleased with the service and the insight Tradition Energy provides. Well Done!

Tradition Energy is a procurement advisor that I can recommend to other energy managers. I appreciate the friendliness and willingness to provide what is needed for procurement.”

We have really enjoyed working with our Energy Advisor as he has done an excellent job in providing real time market conditions and guiding us in procuring energy at a much better rate than what we had. He stays in touch and we talk frequently. I enjoy working with vendors who act more like a partner and less than a simple provider.

My Energy Advisor has particularly been a great resource and advisor for us in making our decisions.

My Energy Advisors are awesome to work with!

My Energy Advisor has taken the time to educate me over the years which helps in our analysis.

My Energy Advisor is very responsive and delivered always on time without having to ask again and again. Very professional and reliable.

My energy advisor is wonderful and so responsive!

I personally would use him again down the road. He allowed me to do my role but was always available and responsive. When I had questions, he gave excellent technical support and documentation. He was persistent but not overly aggressive. To me, the perfect balance in an advisor role for an organization like ours.

My Tradition Energy Advisor is wonderful to work with, info provided is accurate and timely.

Always beyond professional, knowledgeable and kind. Exactly the type of person we want in our corner and to work with for our energy needs.

She is very knowledgeable and helps us to understand the market and be confident in our decision making.

My Advisor displays a calming/reassuring demeanor during his interactions with various stakeholders across the Company landscape, which gives us all the confidence we need to accept his recommendations. AWESOME JOB by the Team!

Tradition Energy has an excellent team supporting us along with your supporting staff. I’ve NEVER been unable to reach one or both of my primary contacts immediately. The level of customer support daily, along with firepower for my executive presentations, has been TOP NOTCH. Keep up the good work!

I can’t say enough about the service Tradition Energy provides – professional, responsive, expert. You’re making me look pretty good these days as prices are skyrocketing!

Tradition Energy and our advisor provide a service that goes well beyond traditional advising. This is an added value that far exceeds what their competitors offer. The long-term investment they have made in my organization has helped me to achieve my goals and makes me look like a hero to upper management. And it does not stop when the agreement is signed. I rarely make vendor endorsements because so many times they fail to perform to my expectations. But with Tradition, I feel completely comfortable doing this. I wish everyone could see the value that I receive.

My Tradition Energy Advisor did an outstanding job making the process easy and effective. The conversation we had did not in the least feel like a sales pitch but felt genuine in his explanation of how we could benefit from Tradition’s services. We provided him account numbers and didn’t have to lift another finger. My advisor followed up in a timely manner without me feeling harassed and clearly laid out the results of what cost-saving options we had. He did a fabulous job and we will be sure to spread the word to our contacts.

I look forward to working with Tradition Energy. Our Energy Advisor has paved a very profitable path for the Housing Authority moving forward with our natural gas contract. She has been instrumental in educating us as to how this industry works and what factors go into making the decision to lock into a contract at what price, for how long, and what the energy future looks like. We brought in three energy brokers at the beginning of this process and I knew that we were in good hands with Tradition Energy. Our Energy Advisor is profoundly knowledgeable about your industry and is a great communicator. I know that if we have any questions or concerns during the term of our contract that we will get an answer immediately. She represents your company with supreme professionalism.

Congratulations to the whole Tradition Energy team for hosting an exceptional client training seminar. The information was invaluable and presented in a really fun way. Please extend my gratitude to folks who took time from their schedules to prepare and then present to us.

My energy advisor does a fantastic job. Seven years ago I think I was Tradition’s smallest customer with an annual load of 25,000 kWh, but my energy advisor treated me like a big customer. Now we are working on a 4 million kWh load in my latest position.

Tradition’s Client Training sessions were not only informative, but interesting as well. Each of the presentations was unique and offered excellent strategies for internal requirements as well as using it for dealing with our supplier base.  The Tradition Energy team is very knowledgeable in each of their respective areas of expertise.

Tradition has been essential to our successful timing of the energy market. We could never do this so expertly ourselves. They stay on top of us to ensure the absolute right timing on contract decisions.  The advisors we’ve worked with have been patient with our questions, educational and a pleasure to deal with.

We have engaged Tradition Energy for the past 5 years. They have provided a non-complicated format which enabled us to negotiate our electrical needs. Last year they assisted us with our gas agreement. The experience has been exceptional and has benefited our company in reductions for two major costs within our facility.  Their level of expertise and knowledge has been a proven advantage with their daily market updates in the energy sector. We have found that the market reports for the futures have been very much on the mark and consistent with short term predictions and long term predictions. The level of professionalism, responsibility, and care for a customer go well beyond what we had received with previous providers.  They are a full service oriented company. I would gladly recommend them to anyone entertaining pricing in the energy markets.

Whether you have a full-time Energy Manager on staff, or not, a collaboration with Tradition Energy will prove to be beneficial. Their team of energy experts has the knowledge and research capability to assist your organization in maximizing utility cost savings.  They operate with a “partnership” approach and we’ve partnered with Tradition Energy since 2008 and it’s one of the best financial decisions our district has made! I highly recommend you give them an opportunity to show how they can enhance your bottom line.

In an industry where rapid change is common, it’s indispensable to have a partner such as Tradition Energy to help me make the right decisions at the right time. They know the energy industry inside and out, and this expertise allows me to make educated and precise decisions without worrying about market forces.

Tradition Energy was unique in that they treated our energy procurement request as a process rather than just a one-time transaction. They took the time to educate us on the market conditions, helped formulate a strategy based on multiple procurement options, and then demonstrated the required patience to work the market until a favorable rate was obtained.

Besides having the industry knowledge and expertise to effectively service and manage our energy needs at the lowest available pricing, they are willing to work on any size service from a single 45 watt sign for a non-profit organization to our multi-building portfolio. It is all about client service and Tradition Energy shines bright.

My Tradition Energy advisor is responsive and understands our objectives. The process is transparent.  There are no surprises and we always know what we will be paying.  I appreciate the frequent market updates.

They are professional, knowledgeable, and easy to work with.  They were diligent throughout the process and worked in partnership to help achieve our goals.

By aligning with Tradition Energy and their wholesale energy expertise, we have consistently made more effective and timely procurement decisions for our facility.

Tradition Energy was knowledgeable, quick to react, and easy to work with through the entire procurement process.

Tradition Energy has provided invaluable service on market timing and secured very competitive rates from reliable energy sources, which has significantly reduced our cost for power and allowed us to accurately budget our energy needs.

With facilities nationwide, it is important to be able to trust those with the expertise to advise us and facilitate cost reduction with such a volatile commodity.

Tradition Energy has helped us in many ways with their knowledge, expertise, research and service by identifying products that fit our business and enhance our cash flow, such as Demand Response.